Reply to a Collaboration


Concept

In this topic, you will see how to reply to a Collaboration.


Steps:

  1. Since Collaborations is the tool for communication within the UWB, all activities in regards to the Collaboration should be administered from within the UWB.

     

    This includes adding/removing Participants, adding/removing Attachments and replying to the communication history.

    Step 1

  2. In this example, click the My Collaborations tab to access a Collaboration.

    Step 2

  3. Click the Samson link.

    Step 3

  4. Add/remove Participants and Attachments, as applicable.

    Step 4

  5. The original description will be the first item listed in the communication section.

     

    The original and all related responses will each have a Reply button.

    Step 5

  6. To ensure the communication flows with the correct chain of the conversation, be very aware of the Reply button that you choose.

     

    In this example, the Reply is made to the last comment. 

     

    Click the Reply button.

    Step 6

  7. Enter a Reply into the Reply field.

     

    Click in the Reply field.

    Step 7

  8. In this example, enter "Will do our best".

    Step 8

  9. Once the Reply is entered, click the Post Comment button.

     

    NOTE:  If the Post Comment button is not selected prior to saving the screen, the Reply will not be posted.

    Step 9

  10. The newly entered comment displays directly below and slightly indented to the comment you replied to.

    Step 10

  11. Once the Reply is Posted, click the Save button.

    Step 11

  12. Start a new Collaboration for a separate matter that is not already being addressed in a Collaboration on the list. 

     

    To start a new Collaboration, click the Add discussion button.

    Step 12

  13. Complete all required fields to generate the new Collaboration.

     

    In this example, click the Cancel button.

    Step 13

  14. The next few frames describe how to properly post comments to keep the conversation contained to one main thread.

     

    In this example, you have the main comment which was posted by the creator of the Collaboration.

    Step 14

  15. Ann's reply was posted as a reply to the original.

     

    Stephanie's reply was posted as a reply to Ann's.

     

    These are the proper methods to ensure a thread is contained as one thread and follows the timeline.

     

    Notice how they start stacking indented.

    Step 15

  16. This is an example of a reply that was made on the original comment instead of continuing the thread and replying to Stephanie's comment.

     

    Notice how it breaks out of the indented mode and starts a new thread. 

     

    This can be confusing, especially in a lengthy Collaboration so you will want to be sure and reply where appropriate.

    Step 16

You have now seen how to reply to a Collaboration.

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